Shipping & Returns
1. 20% Restock Fee plus freight at customer's expense will be charged on all returned merchandise. If the return is due to an error on our behalf, the fees above will be waived on the return. Claims for defective merchandise must be made within 30 days of the customer's receipt of merchandise. No adjustments for claims will be made after 30 days from shipment.
2. The irregularities and differences of color and shading from garment to garment are characteristics of the dye, wash or mercerization process. It is the customer's responsibility to inspect all merchandise for correct style, color, size, and quantity prior to decorating or altering in any way. Embroidered or decorated items can not be returned or exchanged unless there is a manufacturers defect.
All items will be shipped directly from our warehouse either at Irwindale, CA 91706 or Walnut, CA 91789 unless agreed otherwise.
99.99% of all orders ship within 1-2 business days!
We reserve the right to ship orders over 300 pounds via truck line (LTL shipments).